1. Information we may collect
Depending on the features you use, we may collect account details such as your name, email address, mobile number, learning preferences, progress activity, support messages and technical information such as device, browser and log data.
2. How we use information
We may use this information to create and maintain your account, provide learning features, respond to support requests, improve the experience, send service-related updates and protect the security of the platform.
3. Sharing and security
We do not sell personal information. We may share limited information with service providers who help operate the platform, where required by law, or where necessary to protect our users and services. We use reasonable safeguards, but no internet service can guarantee absolute security.
4. Your choices
You can ask to access, correct or update the information associated with your account. You may also opt out of non-essential communications where that option is available.
5. Account deletion
How to request deletion
Email privacy@decodenursing.in from the email registered on your account with the subject “Account deletion request”. Include your full name and registered mobile number so we can verify the request.
After verification, we will delete or anonymise your account information and learning data where applicable. Some limited records may be retained where required for legal, fraud-prevention, dispute-resolution or accounting purposes. We aim to acknowledge deletion requests within 7 working days and complete them within 30 days where possible.
6. Children’s privacy
Decode Nursing is intended for learners who can use the service lawfully. If you are under the age required to provide consent in your location, please use the service only with the involvement of a parent or legal guardian.
7. Changes and contact
We may update this policy when our service or legal obligations change. The latest version will always appear on this page. For privacy questions or requests, contact privacy@decodenursing.in.